Last updated: 19 October 2026

This Privacy Policy explains how Tech Baksho LLC (“Tech Baksho”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit our website, contact us, or use our services, including web and software development, cloud hosting, digital marketing, branding and related services.

1. Who we are

Tech Baksho LLC is a digital technology company with an office at The Arcade Unit 5, Market Square, London, England, and operations in Bangladesh. For any privacy question, contact us at info@techbaksho.com or +880 1844 254494.

2. Information we collect

Information you give us

  • Enquiries: your name, email address, phone number, company, the service you are interested in, budget range and project details when you use our contact form, email, phone or WhatsApp.
  • Client and hosting accounts: account details, billing address and order history when you buy hosting or other services through our client area.
  • Project materials: content, files, credentials and data you share with us so we can deliver a project.
  • Communications: messages and support requests you send us.

Information collected automatically

  • Technical data such as IP address, browser type, device, pages visited and referring site.
  • Cookies and similar technologies (see section 8).

Information from third parties

Payment confirmations from payment providers (we do not store full card numbers), and information from advertising or social platforms when you interact with our pages or campaigns.

3. How we use your information

  • To reply to enquiries and prepare proposals.
  • To deliver, host, maintain and support the services you order.
  • To manage accounts, billing and payments.
  • To keep our website, servers and services secure and prevent fraud or abuse.
  • To improve our website and services.
  • To send service updates and, where you have agreed, marketing messages (you can unsubscribe at any time).
  • To meet legal, tax and accounting obligations.

4. Legal bases for processing

Where data protection laws such as the UK GDPR or EU GDPR apply, we rely on: contract (to provide services you request), legitimate interests (to run, secure and improve our business, balanced against your rights), consent (for optional marketing and non-essential cookies, which you can withdraw at any time), and legal obligation.

5. Sharing your information

We do not sell your personal information. We share it only where needed with:

  • Service providers that help us operate, such as hosting and data-centre partners, domain registrars, payment processors, email and communication tools, and analytics providers.
  • Professional advisers such as accountants and lawyers.
  • Authorities, where required by law or to protect our rights, users or the public.
  • A buyer or successor if our business is reorganised or sold.

All providers are required to protect your information and use it only on our instructions.

6. International transfers

We work across the United Kingdom, Bangladesh and other countries, so your information may be processed outside the country where you live. Where required, we use appropriate safeguards such as standard contractual clauses.

7. Data retention

We keep personal information only for as long as needed for the purposes above: enquiry data generally for up to 24 months after our last contact, and client, billing and contract records for as long as the law requires. We then delete or anonymise it.

8. Cookies

Our website uses essential cookies to work properly and may use analytics or marketing cookies to understand usage and improve our services. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

9. Security

We use reasonable technical and organisational measures to protect personal information, including SSL encryption, access controls and backups. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the relevant authorities of a breach where the law requires.

10. Your rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you;
  • correct inaccurate information;
  • ask us to delete your information;
  • restrict or object to certain processing;
  • receive your information in a portable format;
  • withdraw consent at any time.

To use any of these rights, email info@techbaksho.com. We will respond within one month. You also have the right to complain to your local data protection authority, such as the UK Information Commissioner’s Office (ICO).

11. Third-party links

Our website may link to other websites and services, such as social media platforms and WhatsApp. We are not responsible for their privacy practices, so please review their policies.

12. Children

Our services are not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

14. Contact us

Tech Baksho LLC
The Arcade Unit 5, Market Square, London, England
Email: info@techbaksho.com
Phone: +880 1844 254494